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UX-Query

Mar 2026 · 2 decisions · 0 links

24 March 2026

Project

UX-Query

Decision

Ship a three-sentence onboarding tooltip sequence instead of the full-screen walkthrough modal. The current modal has a 68 percent dismiss rate before users reach step two. The new tooltips anchor directly to the UI elements they describe and auto-advance after interaction.

Instead of

Keeping the full-screen walkthrough modal.

Expect

Increase activation rate from 34 percent to at least 50 percent within 30 days of launch, measured by users who complete their first project within the first session

Author

Fredrik Zirath

Project

UX-Query

Decision

We decided to rename users to members in the nav.

Instead of

Keeping "users" as the nav label.

Expect

Fewer support questions about permissions.

Author

Fredrik Zirath